Secure access
Use a strong, unique password
Do not reuse a password from email, banking, social media or another service. Reuse allows one exposed credential to place several accounts at risk.
Choose a long password that is difficult to guess and store it in a trusted password manager. Review any additional verification settings from the verified account page.
Private information
Keep verification and recovery details private
A one-time code is intended to confirm your identity. Do not send it through chat, email or a messaging application, and do not read it aloud to someone who contacts you unexpectedly.
Protect the email address and phone number connected to recovery. If either changes without your action, treat it as a warning sign and begin the verified recovery process promptly.
Check the route
Inspect the address before entering details
Suspicious pages often rely on small spelling changes, copied branding or urgent language. Read the full domain, open important pages from a trusted bookmark and avoid unexpected sign-in links.
Pause if a message demands immediate payment, a password, a verification code or remote access. Reach support independently instead of replying through the same message.
Device hygiene
Protect the device and review payment records
Keep the device, browser and security software updated. Use a screen lock, avoid saving credentials on shared devices and sign out when you finish.
Review account and payment records regularly. Do not continue when a request or destination is unfamiliar.
Respond quickly
Act on unexpected activity
If you notice an unfamiliar sign-in, changed recovery detail or transaction, stop entering information. Secure the connected email account, change reused passwords and use the verified recovery route.
Record the approximate time, page, device and non-sensitive details. Never include a password, complete payment credential or one-time code in a support message.
Stay in control
Combine account security with privacy and personal limits
Security protects access, while privacy guidance explains how information should be handled. Review both before providing personal details.
If access concerns or gambling activity are causing distress, step away and seek appropriate support. Protecting an account should never require continuing to play or making another payment.